In our previous blog post, we talked about the first 2 days of the design sprint. In this post we will be discussing the latter half of the design sprint, and conclude by sharing what we achieved.Read More
In our last post, we introduced the idea of using a design sprint, along with its potential benefits. In today’s post, we will talk about what we did in the first 2 days.Read More
Have you just been handed a blank canvas and asked to solve a critical business problem you know very little about?
Do you often find yourself scratching your head wondering if the way you are solving a problem is useful to your customer?
Is your deadline just around the corner?
A group of developers in our Software Studio recently conducted a Design Sprint (DS) to combat these exact issues. We managed to go from not knowing anything about the problem we were trying to solve to placing prototypes in front of our users and gaining valuable early feedback. And this all happened in a week. Here is our story.
This blog post was inspired by our time at the Toronto Agile Conference 2017. Among all the precious topics presented at this conference, “Bulls*-t: Stop Telling me it’s impossible!” presented by Mike Edwards caught our attention and not only did we decide to share it but we also applied it to our real world!
Beginning a new Agile project is controversial – does the team spend time building basic architecture before jumping into delivering features? When should the team set up
tools and environments? How is it even possible to start delivering stories that are valuable for business right in the first Sprint without having anything ready for development?
Mobile applications are becoming the primary touchpoint for many consumers. With millions of customers interacting with Capital One mobile apps, it’s imperative that we provide a consistent and outstanding experience.
Join us for our next C1 Tech Series event in Toronto and learn about new tools impacting architecture decisions in creating robust, scalable, and resilient micro experiences using Netflix Open Source Software such as Zuul, Hysterix, and Eureka. We’ll also walk through the continuous integration and continuous delivery (CICD) pipeline to deploy an Android app to the Play Store using tools such as Fastlane.
Donations will be collected for the Princess Margaret Cancer Foundation’s OneWalk to Conquer Cancer. On September 10, thousands of walkers – including cancer survivors and their supporters – will walk 25 km across Toronto to drive awareness and increase fundraising for cancer research.
Food and drinks will be provided.
Many years ago – we won’t talk about how many – the professional services company that I worked for was hired by a major Canadian bank to make web-based versions of a number of their forms and applications. At this point in time, the king of the Internet was Netscape – you browsed using Netscape and the commercial web server of choice was Netscape. Basically, it was Netscape or nothing – especially for big banks. The challenge; however, was that this particular project was being built on AIX 4, using Perl Common CGIs that screen-scraped an AS/400. And I bet you can guess which web server the client chose to power all of this with … You’ve got it, none other than the massive Netscape Enterprise Server.
On March 24, more than 75 people gathered at the MaRS Discovery District to listen to Patrick Quattlebaum, Managing Director of Adaptive Path, give an interactive talk on Service Design and how it can be used to get a deep and meaningful understanding of customers and their behaviours. The talk was in support of the Holland Bloorview Kids Rehabilitation Hospital in Toronto as introduced by Alison Hughes.
In this talk, Patrick will cover emerging best practices for defining and designing customer experiences across channels, touch points, and contexts. He will share the benefits of applying a service-based mindset to shape the intent and guide the delivery of more valuable products and services. Patrick will also give his advice on how cross-functional teams can apply service design methods to holistically improve the outside world of customer experience and the inside world of operations.
Donations will be collected for Holland Bloorview. Holland Bloorview Kids Rehabilitation Hospital is Canada’s largest children’s rehabilitation hospital committed to improving the lives of kids with disabilities.
For more information and registration details, visit bit.ly/1UBDuKO.
On November 23, 2015, Capital One® hosted its very first Tech Series event with special guest speaker Dan Makoski. The talk focused on how you can take a deeply human designed approach to transform your technology and business in profound directions and provide fantastic experiences for your customers. Using tools such as Playdough and paper, Dan engaged the audience in exercises that helped to illustrate how a more human approach to design can enable you to see other ways to solve problems. The talk was a smashing success, with more than 70 people from the Toronto tech community in attendance and lending help to support Ladies Learning Code through their generous donations.
Capital One is excited to be planning more of these events in 2016, so keep watching this space for more details on how you can join us!